Plumes is a premium sleep brand dedicated to providing high-quality mattresses, pillows, bedspreads, and accessories designed to enhance your sleep experience. Our products are crafted using innovative technology and materials to ensure comfort, support, and durability.

Plumes offers a diverse range of mattresses, including memory foam, hybrid, latex, orthopedic, cooling, and futon mattresses. Each type is designed to cater to different sleep preferences and needs, ensuring you find the perfect fit for a restful night's sleep.

Yes! We believe in the importance of finding the right mattress for your needs. That's why we offer a 100-night risk-free trial period. If you're not completely satisfied with your mattress during this time, you can return it for a full refund.

You can easily place an order by visiting our website and browsing through our range of products. Once you find the item you wish to purchase, simply select your desired options (such as size or color), add it to your cart, and proceed to checkout. Follow the prompts to enter your shipping information and payment details to complete your order.

We offer free shipping across India for all orders. Typically, orders are processed within 2-3 business days, and delivery times vary based on your location. Most customers receive their products within 5-10 business days from the date of order confirmation. You will receive a tracking number via email once your order has been shipped, allowing you to monitor its progress.

If you need to change or cancel your order, please contact our customer support team as soon as possible. We can accommodate changes or cancellations if your order has not yet been processed for shipping. If the order is already on its way, we will guide you through our return process once you receive the product.

Plumes mattresses are crafted from high-quality materials designed to provide exceptional comfort and support. Depending on the mattress type, we use a combination of memory foam, latex, innerspring coils, and cooling technologies. Each material is carefully selected to enhance your sleep experience and promote a restful night.

Choosing the right mattress depends on your preferred sleep position and personal comfort preferences. If you're a side sleeper, a softer mattress that offers pressure relief is ideal. Back sleepers benefit from medium-firm mattresses that support spinal alignment, while stomach sleepers may prefer firmer options to prevent sinking. Our website features a mattress guide to help you select the best option based on your needs.

Maintaining your Plumes products is easy! We recommend using a mattress protector to shield against spills and stains. Most of our pillows and mattress covers are machine washable; please refer to the care label for specific instructions.

At Plumes, we offer a 100-night risk-free trial for all our mattresses. If you are not completely satisfied with your purchase within this period, you can initiate a return by contacting our customer support team. We will guide you through the return process and arrange for the product to be picked up from your location.

If you would like to exchange a product, please reach out to our customer support team within the 100-night trial period. We will assist you in choosing a different product that better suits your needs. Depending on the circumstances, there may be a small fee for the exchange process, which we will outline for you.

We offer a generous warranty on all our products, typically ranging from 5 to 10 years, depending on the item. This warranty covers manufacturing defects and ensures you can sleep soundly knowing your investment is protected.

Our warranty covers defects in materials and workmanship, including issues like sagging, cracks, and other failures due to normal use. If you experience any problems during the warranty period, please contact our customer support team, and we will guide you through the warranty claim process.

To initiate a warranty claim, please contact our customer support team with your order number and a description of the issue. We may request photos or additional information to assess the situation. Once your claim is approved, we will arrange for a replacement or repair based on the warranty terms.