At Plumes Mattress, we aim to deliver your orders promptly and safely. Below are our shipping and delivery policies.

Shipping Regions

We currently ship to [Insert Countries/Regions]. If your location is not listed, please contact us to explore alternative options.

Processing Times

• Orders are processed within [Insert Timeframe].
• You will receive a confirmation email with tracking details once your order is shipped.

Delivery Times

• Estimated delivery time: [Insert Range] depending on your location.
• For expedited shipping options, please contact us at checkout.

Shipping Costs

• Standard shipping is free for orders above [Insert Threshold].
• A flat fee of [Insert Amount] applies for orders below the free shipping threshold.

Damaged or Missing Items

If your order arrives damaged or incomplete:

• Notify us within [Insert Timeframe] of receiving the package.
• Provide photos of the damaged item(s) and packaging.

We will arrange a replacement or refund as appropriate.

Contact Us

For shipping-related inquiries, please email us at [email protected].